Insights and guidance for complex care professionals, covering commissioning, care delivery and supporting individuals with complex needs at home. For example Case Managers, Deputies and family members.
CQC registration and technology matter, but they are not the point. What really matters is whether the same people turn up, understand the individual, and stay.
Finding the right complex care provider is rarely straightforward. For case managers, solicitors and families alike, the decision often comes at a point of pressure
The terms complex care and domiciliary care are often used interchangeably. On paper, they can even sit under the same regulatory heading. In practice, they are very different models of care, designed for very different needs. For case managers and deputies , understanding that difference is critical. It affects outcomes, risk, family confidence, and ultimately whether a package stabilises or quietly unravels. This article explains the distinction clearly and calmly, focusi
